NO REFUNDS
All purchases for TruNu Scalp Hair Clinic training programs, certifications, mentorships, classes, and related services are final and non-refundable.
Due to the nature of live training, limited seating, instructor preparation, venue costs, materials, and digital access, no refunds will be issued under any circumstances, including but not limited to:
CANCELLATION & RESCHEDULING
If you are unable to attend your scheduled training date, you may submit a written reschedule request under the following conditions:
Request must be submitted at least 14 days prior to the scheduled training date
One (1) reschedule is permitted per enrollment
Reschedule is subject to seat availability
Reschedule must be used within 6 months of original purchase
No reschedules will be granted for requests made within 14 days of the training date.
NO-SHOW POLICY
Failure to attend the training without approved rescheduling will be considered a forfeited enrollment. No refunds, credits, or transfers will be issued.
TRANSFERS
Enrollments are non-transferable. Your seat may not be transferred, sold, or gifted to another individual under any circumstances.
PAYMENT PLANS & FINANCING
All payment plans and third-party financing agreements are binding and must be completed in full regardless of attendance, participation, or completion.
Missed or declined payments may result in:
Loss of mentorship access
Suspension from program resources
Revocation of certification eligibility
CERTIFICATION DISCLAIMER
Certification is awarded based on:
TruNu Scalp Hair Clinic reserves the right to withhold certification for failure to meet program standards. No refunds will be issued in such cases.
PROGRAM CHANGES
TruNu Scalp Hair Clinic reserves the right to:
Modify training dates, locations, instructors, or format if necessary
Substitute virtual instruction if required
Adjust program content while maintaining overall value
In the event of a program change initiated by TruNu Scalp Hair Clinic, students will be notified accordingly. No refunds will be issued.